Job.

1 Version 1 1 March 2015

JOB DESCRIPTION

Job Family: FCA Automotive Services – Retail - Credit

Job Title: Underwriting Specialist

PURPOSE SUMMARY:

The major purpose of the Underwriting Specialist is to assess FCA’s financial risk associated with extending customer credit and financing.

PRINCIPAL ACCOUNTABILITIES:

The Underwriting Specialist will assess this risk by manually underwriting dealer proposals in accordance with FCA Automotive Services credit/underwriting policy rules and in accordance with service level adherence targets. The Underwriter is responsible for ensuring that the quality of their underwriting decisions is in accordance with FCA Automotive Services ital tolerances and credit policy rule sets. As part of the manual underwriting process, the Underwriter will undertake the appropriate analysis of retail customer’s financial statements in order to assist in reaching timely and accurate conclusions on the Referral (e.g., “Accept” or “Decline” decision) This information, coupled with an analysis of the customer’s repayment capacity, will enable the Underwriter to reach the appropriate lending decision. The Underwriting Specialist will utilise the Genus system to achieve auto acceptance decision targets for FCA Automotive Services. Using a proactive approach to work management and service level adherence, the Underwriter also uses the Genus system to help self-manage their work queues. This will ensure that work queues are reviewed and actioned in accordance with agreed proposal status review targets.

 Underwrites FCA Automotive Services in accordance with credit policy rules, retail

portfolio quality and service level adherence targets  Ensure Underwriting work queues are reviewed in accordance with agreed work queue

status review targets

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 Self manages own work queue  Answers inbound dealer and Account Manager enquiry calls in accordance with average

speed of answer targets  Answers inbound Payout and Activation enquiry calls as required  Ensures Team Leader is aware of potential issues associated with proposal backlog  Alerts Team Leader to those Dealers and or Account Managers that are reluctant to

review proposal status using the Genus system  Undertake testing and tuning of the retail and commercial scorecards  Meet individual telephone statistic goals  Adhere to formal FCA Automotive Services and regulatory processes and policies  Participate in tuning of any predictive risk modelling (in conjunction with the Team

Leader and or Collections personnel)  Review SLA adherence and performance reports (in conjunction with Team Leader)

REPORTING:

Reports to: UNDERWRITING TEAM LEADER

Number of Reports: N/A

Dimensions / Budgets: N/A PERSON SPECIFICATION:  Capable of undertaking quantitative and qualitative analysis; the ability to review

metrics/financial ratios and supporting information and be able to understand what they mean for each proposal

 Sees non-apparent relationships between data and information  Understand financial statements (balance sheets, income statements, cash flow)  Able to interpret CRA and HPI reports, extracting non apparent information when

making lending decisions  Thoroughly understand underwriting and credit practices and procedures  Adhere to the Underwriting team schedule and attendance guidelines  Confident in making credit decisions and takes ownership of individual proposals  Ability to operate, upon training, a credit decisioning and workflow management

system.  Ability to talk and type at the same time  Detail oriented

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 Good documentation, writing and speaking skills; the ability to effectively disseminate decisions to a variety of individuals (orally or in print)

 Able to explain rationale for technical underwriting decisions to appropriate personnel  Good problem solving, communication, and organizational skills  Ability to maintain a satisfactory attendance record KNOWLEDGE, EXPERIENCE, QUALIFICATIONS:  3 years’ experience in an underwriting or credit analyst position in financial services  Experience in the automotive or consumer finance industry is advantageous.  Practical experience with scorecard design and testing FOREIGN LANGUAGE SKILLS: N/A PROFESSIONAL QUALIFICATIONS, VOCATIONAL TRAINING: N/A PREVIOUS EXPERIENCE:

3 years’ experience in an underwriting or credit analyst position in financial services

This job description describes the principal purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently, but it is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment. I agree that this job description accurately reflects my roles and responsibilities within FCA Automotive Services UK LTD Signed: Print Name: TBA Date: