Delivery Driver

  • #81939
  • Northolt
  • £27,000
  • Permanent
  • 01 Jul 2019



Class 2 Delivery Driver

18T/7.5T Truck

Salary £26k- £27k

MONDAY-FRIDAY: 07.00-16.30

The main duties of this role are to deliver goods to our customers by way of driving vehicles up to and including 18 tonnes. Adhering to TACO legislation and using route mapping. Excellent customer service skills are an essential part of the role. The physically demanding nature of this role requires physical fitness and the ability to lift doors. Flexibility to occasionally work in our warehouse if needed a willingness to undertake forklift training if not already qualified.

Applicants must have full CPC training, experience at driving 18 tonne, digital tacho card, be over 25, held a full UK license for at least 2 years and have no points on their license.

Your role is to assist the Warehouse Manager with the following tasks:

  • Deliver excellent customer service that exceeds all customers expectations
  • Ensure TACO legislation is always followed
  • Deliver or collect goods as and when required, manually handling doors when required
  • Check that the load matches the paperwork and everything is delivered accordingly
  • Ensure that all paperwork is properly signed, printed and dated by each customer
  • Assist in the loading of your vehicle, either manually or using the forklift truck
  • Ensure that your load is always secure and protected from the weather when necessary. You are liable if the load is damaged due to negligence, i.e. if the load falls off the vehicle due to reckless driving or loose straps, or is damaged by rain
  • Ensure that the TACO form is completed daily and filed appropriately
  • Be courteous to other people on the road because you are a representative of Todd Doors Ltd
  • Liability for any speeding fines/traffic offences incurred whilst driving the Company vehicle
  • Complete the Driver Vehicle Defect Report daily
  • Report any faults with the vehicle immediately to your Line Manager
  • Responsibility for the security of Company vehicles, load and other Company property (e.g. mobile phone)
  • Ensure that the truck is kept clean and tidy inside and out






  • Ensure that all customers are dealt with efficiently, courteously and as promptly as possible
  • Deal with customer complaints/enquiries and follow them through to a satisfactory conclusion
  • Keep paperwork precise and clear so that tasks may be followed by colleagues
  • Ensure all promises made to customers are realistic, achievable and are completed
  • Ensure that all Company systems and procedures are always followed
  • Supplied company uniform to be worn at all times and kept neat, clean and presentable
  • Assist with the training and development of all new recruits
  • Wherever possible, identify improvements to processes to enhance customer service, reduce costs, improve margin etc.
  • Report any Health and Safety issues to your line manager
  • Take on any reasonable ad hoc duties to ensure the smooth running of The Company












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