Telesales Agent - Job Ref. Al/265454545684654
Salary: £18000 - £20000 per annum
Job Type: Permanent
Date Posted: 10th January 2017
Telesales Agents are required in Borehamwood to deliver first class customer service. Promoting a positive image, my client is looking for ambitious candidates with at least 1 years experience in telesales.
Main duties include;
*Sell policies for a variety of client companies in compliance with all regulatory requirements.
*Maximise sales opportunities including cross-selling and up-selling.
*Ability to confidently objection handle in order to retain customers through knowing your product while quickly building a natural rapport.
*Answer and handle calls promptly in an enthusiastic, courteous and efficient manner.
*Be a team player, helping drive performance by constantly challenging self & by inspiring others to meet their goals.
*Identify and respond to the needs of customers, resolving queries where possible.
*Understand the client’s needs & always try to exceed their expectations.
*Manage change effectively by keeping up to date with any changes in regulations, campaigns or products.
*Navigate around basic computer applications.
*Follow a script accurately and compliantly.
*Capture & update information accurately.
*Recognise and feedback any trends or issues identified.
*Share successful sales techniques and best practices with the team to support the team performance.
*Respond to changing priorities and achieve tasks quickly and efficiently.
Please note that all successful applicants must have at least 1 years telesales. My client would like to interview candidates week beginning 16th Jan.
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